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Sign up for the latest from UJET on AI-driven CX innovation and the next generation of automated customer service.

UJET Announces the Next-Generation of CX Software: Agentic Experience Orchestration!

UJET is an AI-powered cloud CX provider delivering CCaaS, Virtual Agents, Agent Assist, and Conversational Analytics solutions to businesses of all sizes. Deliver proactive, personalized CX with Agentic AI voice, digital, and mobile experiences, all from one platform.

UJET | AI-Powered Cloud Contact Center Platform

events

Events

Come visit UJET at the biggest customer service events and conferences around the United States and preview our products and see it for yourself.

Events | UJET

Speaker

Join the UJET team at Contact Centre Expo - Europe's Leading Contact Centre Expo!
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Book a meeting with us

According to a recent MIT study, 95% of gen AI pilots are failing. We believe that this is because most organizations are bolting on third-party AI to CX systems that were built on a shaky foundation, with siloed and fragmented business and customer data. Join this session to hear from UJET and one of their customers about why your transformation strategy needs to start with a platform that can seamlessly orchestrate CX across all customer touch points, and the crucial role that conversational analytics plays in helping you ground yourself in the truth behind every customer conversation so you can continually improve.



The Unified CX Mandate: Why Fragmented Systems and Data Dooms Personalized and Proactive CX

UJET is proud to be exhibiting and speaking at the Contact Centre Expo event.&nbsp;
Contact Centre Expo, co-located with the&nbsp;Customer Experience Expo&nbsp;showcases&nbsp;the latest and most effective technologies, strategies, and advancements for call and contact centre professionals and those in leadership roles, general management, customer experience, learning and development, IT, and operations, who are looking to excel in customer engagement.

Contact Centre Expo 2025 

ICMI - the International Customer Management Institute is the leading global provider of comprehensive resources for customer management professionals -- from frontline agents to executives -- who wish to improve customer experiences and increase efficiencies at every level of the contact center. 

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Key Speakers

Join the UJET team at ICMI 2025. Our team will provide insights into our cutting-edge modern CX platform and how it can enhance your customer experience and streamline operations.

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Session 1: Unpacking the Power of Agentic AI

Session 2: Villeroy & Boch’s CX Transformation Journey

UJET is proud to be a sponsor of the ICMI event. ICMI - the International Customer Management Institute is the leading global provider of comprehensive resources for customer management professionals -- from frontline agents to executives -- who wish to improve customer experiences and increase efficiencies at every level of the contact center. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service.

ICMI 2025

Forward-thinking leaders and luminaries share boundary-pushing perspectives, innovative strategies, and transformative lessons that are redefining how businesses of the future operate.

Join the UJET team at CCW Nashville.&nbsp;Our team will provide insights into our cutting-edge modern CX platform and how it can enhance your customer experience and streamline operations.

UJET Workshop 

UJET is proud to be a sponsor of the Customer Contact Week Nashville event. Join customer contact leaders for three days of powerful insights, real-world strategies, and meaningful connections. This is where industry decision makers come to solve challenges, discover innovations, and shape the future of customer contact.

Customer Contact Week Nashville 2025 

Special Forces Summit is where the best of the channel comes together for two and a half days of high-impact training, thought leadership, and connection. Meet with key players in the channel, experience motivating keynote presentations, and take part in advanced sales and solution breakouts,  all focused on helping you become an indispensable advisor for your customers.


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Register a Deal! 

Ready to continue the conversation? Book a meeting with us to discuss how UJET can help your clients improve their contact center. We can connect with you at Avant Special Forces, or schedule a dedicated time to talk after the event.

Book a Meeting! 

Every person who scans their badge with the UJET team at AVANT Special Forces will be entered in for a $250 Amazon gift card drawing! 

We will reach out to the winner after the show! 


Win a $250 Amazon Gift Card! 

UJET is proud to be a networking sponsor of AVANT Special Forces 2025. Special Forces Summit is a multi-day conference hosted by AVANT that brings together the best in the industry for a next-level experience of training, networking, and powerful thought-leadership conversations! SFS is the best way for channel sellers to gain access to key technology insights, train with their team on evolving solutions, perfect their sales strategy, and explore the impactful resources and tools AVANT has available!

AVANT Special Forces 2025

DOWNLOAD: <a href="https://assets.ujet.cx/resource-center-pdfs/UJET-GCP_Marketplace_Channel_OnePager_073125.pdf" title="" target="">Accelerate Deals with Google Cloud Marketplace</a>
DOWNLOAD: <a href="https://assets.ujet.cx/resource-center-pdfs/UJET-CX_Battlecard-Next-Gen-Special-Forces.pdf" title="" target="" style="color: #236fa1;">Battle Card - UJET: Your Partner in Next-Gen CCaaS</a>

UJET Resources 

INBOUND 2025 comes to San Francisco's Moscone Center for the first time, bringing together a powerful community of growth-driven leaders ready to shape what’s next in business.



Join the UJET team at Inbound 2025. Our team will provide insights into our cutting-edge modern CX platform and how it can enhance your customer experience and streamline operations.

UJET is proud to be a sponsor of the Inbound 2025 event. Hosted by HubSpot, INBOUND is where leaders transform ideas into impact and find creative ways to catapult their organizations forward. Experience three days of game-changing insights, meaningful connections, and breakthrough content that delivers real results. INBOUND is your launchpad for better business and personal growth.

Inbound 2025 

Join the UJET team at Customer Experience Live UK - the region's most prestigious digital CX strategy event.
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UJET is proud to be a sponsor of the Customer Experience Live UK event. The region's most prestigious digital CX strategy event.&nbsp;
CX Live UK captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event aims to bring together top executives from visionary brands that are re-imagining CX realities.&nbsp;
&nbsp;The new world requires an agile, frictionless, humanized, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.

Customer Experience Live UK 2025 

Customer Connect Expo is the ultimate meeting place for customer contact professionals to meet and enhance conversations, source the latest technologies innovating the sector, listen to educational content, and more! From IT solutions to telecommunications, this event encompasses every aspect of the customer contact industry! We are proud to be the central meeting point for thousands of industry professionals from visitors, vendors, expert speakers, and more, all coming together to advance customer experience operations across the board!

Join the UJET team at the Customer Connect Expo. Our team will provide insights into our cutting-edge modern CCaaS platform and how it can enhance your customer experience and streamline operations.

Smartphones: The Missing Link for AI-Powered, Omnichannel CX

UJET is proud to be a sponsor and speak at the Customer Connect Expo, the ultimate meeting place for customer contact professionals to meet and enhance conversations, source the latest technologies innovating the sector, listen to educational content, and more! From IT solutions to telecommunications, this event encompasses every aspect of the customer contact industry! We are proud to be the central meeting point for thousands of industry professionals from visitors, vendors, expert speakers, and more, all coming together to advance customer experience operations across the board!

Customer Connect Expo 2025

For 25+ years, Channel Partners has been the leading channel event, bringing together the world's top channel professionals. 

Join the UJET team at Channel Partners to discover how we can wow your customers and drive engagement together this year! Grab time on our calendar today! 

With experts predicting a $4T opportunity for AI, partners must transform their businesses to that of true trusted technology advisors. When it comes to AI, technology advisors must prepare for intense sales training so they can emerge as thought leaders in the burgeoning AI market. This is no time to sit on the sidelines but to understand how to leverage AI to advance security, cloud, CX and contact center practices just to name a few near and dear to the heart of partners focused on communications, collaboration and connectivity solutions. The time is now to carefully select the strategic AI partners to build your business around in the coming year. Relegate the tactical ones to the back burner so you can invest in suppliers that matter. In this session, attendees will hear from leading suppliers who have true AI-powered solutions that can change the course of customer conversations. Today’s most strategic vendors vying for your attention will help your TA business stay at the forefront of innovation by arming you with insights that keep customers ahead of the curve and coming back for more. 


Tech Advisor Deep Dive: Pick Strategic AI Partners to Supercharge Your Future

UJET is proud to be a Gold Sponsor at Channel Partners Conference & Expo, the Largest Independent Channel Event in the World. Where The Channel Meets AI, CX, Cybersecurity & Managed Services. There is no denying the channel's momentum in 2025, and there is no better place to take advantage of that momentum than at the world's largest independent channel event, #CPExpo & #MSPSummit. For 25+ years, we have been the leading channel event, bringing together the world's top channel professionals.

Channel Partners Conference & Expo 2025 

ujet.cx is a Bronze sponsor of the CCWCustomer Contact Industry Review digital event, taking place virtually May 9 - 11th

CCW Customer Contact Industry Review 

ujet.cx is a featured sponsor of the Channel Partners Conference & Expo, taking place May 1-4th at The Venetian Resort & Expo, Las Vegas

Channel Partners Conference & Expo 

ujet.cx is exhibiting at Call & Contact Center Expo, taking place April 26-27th at Las Vegas Convention Center, Las Vegas

Call & Contact Center Expo

ujet.cx is a Bronze sponsor of the CCW Digital CX & Engagement digital event, taking place virtually March 28-29th

CCW Digital CX & Engagement 

ujet.cx is a Gold Sponsor of Enterprise Connect, taking place in Orlando, FL, March 27-30th at the Gaylord Palms. 

Enterprise Connect 

ujet.cx is a Bronze sponsor of the CCW State of Contact Center Technology digital event, taking place virtually February 7-8th

CCW State of Contact Center Technology

ujet.cx is a Proud Sponsor of CCW San Antonio, taking place January 31st - February 1st at Grand Hyatt San Antonio River Walk

CCW San Antonio

ujet.cx is a Bronze sponsor of the CCW The Future of the Contact Center digital event, taking place virtually December 13-15th

CCW The Future of the Contact Center: A Forecast

Register now to attend the webinar The Current State of AI & Bots in Customer Care on Wednesday December 7th, 11:00 AM PT / 2:00 PM ET


The Current State of AI & Bots in Customer Care

Register now to attend the webinar Best Practice Roundtable - Reduce Agent and Customer Effort on Tuesday December 6th, 1:00 PM ET


Best Practice Roundtable - Reduce Agent and Customer Effort

Register now to attend the webinar Automation in Customer Service: The Good, The Bad, and The Ugly on Thursday December 1st, 11:00 AM ET


Automation in Customer Service: The Good, The Bad, and The Ugly

ujet.cx is a proud sponsor of the Call and Contact Centre Expo, taking place November 22-23rd at ExCel London

Call and Contact Centre Expo 

Register Now to attend the webinar How to Deliver Exceptional Customer Experiences on Wednesday November 16th, 11:00 AM PT / 2:00 PM ET

How to Deliver Exceptional Customer Experiences

ujet.cx is a Bronze sponsor of the CEI Future of Customer Engagement Summit , taking place virtually November 15-16th.

CEI Future of Customer Engagement Summit

Register Now to attend the webinar 2022 Contact Center Innovations – Successful Case Study Snapshots on Wednesday November 2nd, 11:00 AM PT / 2:00 PM ET

2022 Contact Center Innovations – Successful Case Study Snapshots

ujet.cx is a Bronze sponsor of the CEI Customer Contact Intelligence & Analytics Summit , taking place virtually November 1-3rd.

CEI Customer Contact Intelligence & Analytics Summit

Register Now to attend the webinar Identity Verification in a Scary World on Wednesday October 26th, 11:00 AM PT / 2:00 PM ET


Identity Verification in a Scary World

ujet.cx is a Proud Sponsor of ICMI Contact Center Expo, taking place October 24-27th at Omni Orlando Resort at Championsgate, Orlando

ICMI Contact Center Expo

ujet.cx is a Bronze Sponsor of Smart Contact Centers taking place Oct 18-20th virtually 

Smart Contact Centers

ujet.cx is a Proud Sponsor of CCW Nashville, taking place October 12-14th at Grand Hyatt, Nashville

CCW Nashville

ujet.cx is a Supporting Partner of The UK National Contact Centre Conference, taking place October 11th at QEII Centre, Westminster

CCMA UK National Contact Centre Conference

ujet.cx is a Gold Sponsor of CCW Europe, taking place Oct 3-5th at Amsterdam RAI, Amsterdam

CCW Europe

Register Now to attend the webinar Customer Journey Analytics: Actionable Insights That Drive Revenue Growth on Wednesday September 14th, 11:00 AM PT / 2:00 PM ET

Customer Journey Analytics: Actionable Insights That Drive Revenue Growth

ujet.cx is a Bronze sponsor of the CCW Modernizing Service Experiences With AI & Digital event, taking place virtually September 13-15th

CCW Modernizing Service Experiences With AI & Digital

Register Now to attend the webinar Welcome to the Customer Experience Center! on  Wednesday August 31st, 11:00 AM PT / 2:00 PM ET 


Welcome to the Customer Experience Center!

Are you curious about the most important trends for 2023? Join our panel as we cover a variety of topics that will change customer interactions on August 11, 1pm Eastern. 

Customer Service and CX Megatrends for 2023

Join us for CXAIPDX’s July virtual event with guest speaker, Justin Robbins, CX Evangelist, UJET on July 28th at 8pm CDT.

A Practical Approach to AI-Driven CX Transformation

In this webinar, you’ll learn how contact centers can uncover, evaluate, and build their case for leveraging artificial intelligence in the most impactful way. Join us on July 14th at 1pm EST to learn more! 

3 Keys to AI Success in the Contact Center

ujet.cx is a Bronze sponsor of the CCW CX Trends, Challenges & Opportunities event, taking place virtually July 12-14th

CCW CX Trends, Challenges & Opportunities

ujet.cx is a Premium Sponsor of CCW Las Vegas, taking place June 20-23rd at Caesars Forum, Las Vegas

CCW Las Vegas

ujet.cx is a proud sponsor of the Customer Engagement Transformation Conference, taking place June 9th at Victoria Park Plaza, London

Customer Engagement Transformation Conference

ujet.cx is a Bronze sponsor of the CEI State of Marketing Technology Summit, taking place virtually June7-8th

CEI State of Marketing Technology Summit 

Tune in on Wednesday, June 1, 11:00 AM PT / 2:00 PM ET, to learn how to increase the value of speech analytics by combining it with other contact center solutions. 

Speech Analytics in the Contact Center

Join us to find out why your organization should incorporate conversational AI into your plans for true digital transformation and customer experience excellence on Wednesday May 25, 11:00 AM PT / 2:00 PM ET.

Conversational AI: The Promise of Intelligent Customer Support

ujet.cx is Proud to be a Platinum Partner of Customer Experience Live Show Middle East , taking place May 24-25th at The Meydan Hotel, Dubai 



Customer Experience Live Show Middle East ​

ujet.cx is a Bronze sponsor of the CCW Customer Contact Industry Review event, taking place virtually May 10-12th

ujet.cx is proud to be a Silver Sponsor of the ICMI Digital Experience, taking place virtually April 27-28th. Don;t miss our speaking session on April 28, 2022 | 2:00 - 2:45 pm ET: The Wheel of CX with Justin Robins and Nate Brown

ICMI Digital Experience 

ujet.cx is a proud sponsor of the Channel Partners Conference & Expo, taking place April 11-14th at The Venetian Resort & Expo, Las Vegas

Join ujet.cx on this important webcast, and learn how your organization can stay on target with powerful contact center analytics to provide excellent customer journeys.

Don't miss this live event on Wednesday, April 6th, 11:00 AM PT / 2:00 PM ET.

Contact Center Analytics: Actionable Intelligence At the Point of Service

ujet.cx is a Bronze Sponsor of Digital CX & Engagement Summit, the inaugural online event from Customer Engagement Insider

Digital CX & Engagement Summit

ujet.cx is a Silver Sponsor of Enterprise Connect, taking place in Orlando, FL, March 21-24th at the Gaylord Palms. Stop by booth #1600 to learn why we're the most advanced cloud contact center! 

ujet.cx is proud to be a Platinum Sponsor of CX Connect, taking place March 15-17th 

CX Connect 

Personalization is a powerful tactic that supports your customer experience (CX) strategy with results that are undeniably positive. Join ujet.cx on Wednesday March 2nd, 11:00 AM PT / 2:00 PM ET for this webinar! 

The Power of Personalization in Customer Experience

ujet.cx is a proud sponsor of the Future of the Contact Centre event, taking place virtually February 9-10th 

Future of the Contact Centre

ujet.cx is a Bronze sponsor of the CCW State of Contact Center Technology event, taking place virtually February 8-9th
