Capital on Tap + UJET

Capital on Tap takes its high CX standards even higher with UJET.

Capital on Tap offers a business credit card that puts the customer experience on the front burner by making it easy to access capital, integrate with accounting software, and even earn rewards.  Its representatives are also readily available to offer personalized service to customers.

In this case study, see how in 6 months with UJET, Capital on Tap has:

  • Raised its SLA delivery rate from 88% or 92%
  • Decreased average hold time by 12%
  • Raised its CSAT rating from 4.4 to 4.6

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