Zettle by PayPal + UJET
Zettle finds a true partner in customer experience innovation with UJET.
The financial technology industry is brimming with opportunity - and intense competition - for companies innovating in the space. Providing a great technology product isn't always enough for businesses to differentiate themselves in this crowded market. Fintech companies, to truly stand out, need to deliver a consistently outstanding experience to their customers, especially when they are seeking support.
Zettle, which was founded in 2010 and acquired by PayPal in 2018, operates in 12 markets in Europe and Latin America.
In this case study, see how with UJET, Zettle has:
- Increased CSAT score by 10%
- Reduced agent training time by 50%
Read the Case Study Now!