AI Powered Contact Centers: Separating Myth from Facts

In the contact center space, artificial intelligence, or more specifically, Conversational AI, continues to be one of the most-talked about topics in the industry, and for good reason – according to a recent survey by Gartner, the number of organizations implementing AI technologies has skyrocketed by an incredible 270% since 2015. With worldwide AI spending projected to reach nearly $98 billion by 2023, it has become abundantly clear that we’ve reached a pivotal point in futuristic tech.

Join Observe.AI and UJET on Wednesday, April 21 at 2 PM ET for a 30-minute webinar with our resident experts, Sharath Keshava Narayana, Co-Founder and CRO, Observe.AI and Vasili Triant, UJET’s Chief Operating Officer, as they discuss artificial intelligence in the contact center, and provide clarity on some common misconceptions and myths.

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