Generative AI for Contact Centers: Reimagining CX with Google Cloud
Join this exclusive upcoming webinar that is the second of a three-part series: Generative AI for Contact Centers: Reimagining CX with Google Cloud
Generative AI is suddenly everywhere, all at once. But what are the real implications for your contact center and CX?
Come hear how Google Cloud’s Contact Center AI Platform provides fantastic customer interactions with groundbreaking capabilities that make it faster and easier than ever to deploy conversational and generative AI-powered bots and agents to transform your customers and agent experience.
WHEN: Wednesday, April 12th from 11:00 - 11:30am ET
SPEAKERS:
Behshad Behzadi, VP Conversational AI, Google Cloud
Baker Johnson, Chief Marketing Officer, UJET
MODERATOR: Sheila McGee-Smith, founder and principal analyst at McGee-Smith Analytics
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Sheila McGee-Smith, who founded McGee-Smith Analytics in 2001, is a leading communications industry analyst and strategic consultant focused on the contact center and customer experience communications markets. Sheila is a regular speaker in the Contact Center Track at Enterprise Connect and a frequent contributor to No Jitter. Follow her on Twitter, @mcgeesmith.
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